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Western Continuing Studies

Increasing Efficiency and Improving Customer Engagement with Learners

A Case Study

Western Continuing Studies (WCS) increased efficiency and improved engagement with their learners through the adoption of customer-centric Destiny One business processes.


Keeping up with the Amazon-like online experience that today's students have come to expect can be a challenge when your back-office processes are bogged down in a mixture of manual or paper-based systems.

In order to modernize and maximize resources in today's competitive atmosphere, WCS turned to a software solution that provides the framework for modernization, automation and adoption of best-in-class business processes — including use of out-of-the-box features to increase registrations and conversions.

Implementing Destiny One software allowed Western Continuing Studies to:

  • Increase online registrations
  • Increase sales conversions
  • Increase transparency and visibility

Fill out the form to read more about Western Continuing Studies' transformation.

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