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Serve Learners

Create a modern and personalized administrative experience that fits conveniently into learners’ busy lives

Give learners self-service tools they can access anywhere

33% of online students have to visit campus to make a payment or deal with an administrative issue.

That doesn’t make sense.

The student portal lets learners manage their own education online and on their own terms. From the comfort of their own computer or even mobile phone, learners can:

  • Request drops and transfers
  • Track certificate progress
  • Check on waitlist status
  • Access their course calendar
  • Start, save and submit application forms
  • Review enrollment and financial history

Help learners progress towards their goals

Success motivates everyone and it’s important to give learners clear ways to mark achievement with relevant and accessible credentials.

Learn More about Destiny One Badges

Once a student earns a badge, they post it to their social media profiles and transform themselves from customer to marketer. In fact, as a result of issuing badges, some institutions using the Credly platform have seen increases of up to 15x in web traffic to program pages.

Sometimes what’s behind the scenes makes the most difference to learners

Keep learner information safe
Colleges and universities are popular targets for data breaches, but you can ensure that your learners’ information is never compromised with strict data controls and security certifications.

Create a consistent experience
Create a unified student experience by centrally defining school colors, logos and branding elements to appear on receipts, the student portal, and everywhere else the learner engages with your school.

Integrate smoothly
While the campus computing infrastructure can be complex on the backend, integrations make sure information and activities flow smoothly for learners.


Destiny One securely integrates with your CRM, main campus SIS, and payment processor.

   

If the reality of your students’ experience isn’t matching the promise you made in your recruitment materials, it damages the credibility of your institution and its brand.

Heather Chakiris | Chief Student Experience Officer, UCLA Extension

Applying Customer Lifecycle Management Fundamentals to Higher Education

Learn how you can leverage customer lifecycle management software to turn students from one-time customers into lifelong advocates.