Download this primer to learn how to transform student engagement and customer service!
If you're trying to deliver excellent student service, there's no better teacher than today's top consumer brands.
Whether you are looking for customer service strategies or digital best practices, Customer Lifecycle Management and the Student Experience will show you how to use modern technology to provide students the service and convenience they're looking for.
Download this primer to discover:
- How to create a personalized experience that will help you attract, retain and re-enroll students
- 6 key survey findings on student's expectations of their college or university
- A few ways that technology can enhance student experience and a school's bottom line
- How to automate menial tasks and focus your staff on high-value work
Today's students are digital natives and adults—they’re experienced consumers and expect the same level of customer service from their postsecondary institutions as they get when they shop online.