In 2013, UCBX turned to Destiny One, the customer lifecycle management system designed by Destiny Solutions, to bring its back-end processes into the new century.
In this case study, find out how Destiny One helped UC Berkeley Extension:
- Simplify back-end processes by decommissioning obsolete applications, shadow systems and processes
- Improve staff efficiency by automating administrative processes
- Facilitate data-driven decision making by improving data management and centrally storing information
- Enhance the student experience and allow learners to engage with UCBX on their own terms
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